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IT support assured any day, any time

CNX delivers a unique, managed support plan which is flexible and tailored to your business requirements. Our reputation is built on delivering high level service in a timely, cost-effective manner.

The team at CNX are passionate about technology and enjoy close interaction with our clients. Our focus is to provide a personal and professional service, helping our clients achieve the best possible technology outcome for their business or organisation.

No matter the size and complexity of your business or organisation talk to us about your IT requirements.

Our clients benefit from our in-house managed service desk backed up by CNX’s highly qualified system engineers, technical consultants, project managers and account managers.

It’s not enough to just keep the lights on. Our goal is to deliver support and services which allow you to sleep easy and focus 100 per cent on your business.

Benefits

  • Predictable, consistent, fixed monthly fees for IT support and service
  • Priority response when it’s needed
  • Proactive systems monitoring of critical business functions, early detection of issues and pre-emptive fault resolution
  • Guaranteed 24 x 7 x 365 environment for around the clock support.
  • No hassle work requests, reduced back-end administration and work approvals
  • Accurate and up-to-date systems documentation
  • Software licensing compliancy ensured
  • International experience and skills with a local focus

Services Provided

  • Fully managed IT support model with no surprises
  • IT consulting and advice
  • vCIO or virtual CIO (Chief Information Officer)
  • Cloud, hybrid, on-premises design, planning and implementation
  • Finance and leasing options
  • IT roadmaps and budgeting
  • VoIP Phone systems and video conferencing
  • Procurement, software licensing audits and reviews
  • Dedicated account manager
  • IT hardware lifecycle management
  • Project management, system reviews and audits
  • Networking design and implementation
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