Unlimited
Essentials Plan

Your business is growing. So should your IT.

Unlimited Essentials is the perfect plan for businesses at the start of their IT journey.

Why choose an IT support plan?

IT support is assured any day, any time.

CNX delivers a unique, managed support plan that is flexible and tailored to your business requirements. Predictable, consistent fixed monthly fees for IT support and service (a ‘no surprises’ approach to delivery and cost of IT services). You will benefit from our in-house managed service desk backed by CNX’s highly qualified system engineers, technical consultants, security engineers, cloud specialists, project managers and account managers.

Localised personable Service Desk with a quick response

Predictable, consistent, fixed monthly support fees - ‘no surprises’

Proactive systems monitoring of critical business functions,
early detection of issues and pre-emptive fault resolution

Accurate and up-to-date systems documentation

Software licensing compliance ensured

Guaranteed 24x7 environment for around-the-clock
support.

Why choose an IT support plan?

IT support is assured any day, any time. CNX delivers a unique, managed support plan that is flexible and tailored to your business requirements. Predictable, consistent fixed monthly fees for IT support and service (a ‘no surprises’ approach to delivery and cost of IT services). You will benefit from our in-house managed service desk backed by CNX’s highly qualified system engineers, technical consultants, security engineers, cloud specialists, project managers and account managers.

Localised personable Service Desk with a quick response

Predictable, consistent, fixed monthly support fees - ‘no surprises’

Proactive systems monitoring of critical business functions,
early detection of issues and pre-emptive fault resolution

Accurate and up-to-date systems documentation

Software licensing compliance ensured

Guaranteed 24x7 environment for around-the-clock
support.

CNX Vault - Fully managed data and server backup, disaster recovery options too

CNX Geo-Redundant Vault - duplicate critical infrastructure off site across multiple data centers

CNX Secure - security management

CNX Wireless

Microsoft Azure and Office 365 solutions

Amazon Web Services

Google Cloud/G Suite/Google Docs

What’s on offer

Security Essentials

CNX Unlimited – Unrestricted Service Desk, Onsite & Remote BAU (Business as Usual) Support

Priority Response and Coverage when needed

24x7 After Hours and Holiday Callout

Dedicated Account Manager + Primary and Secondary Engineers

Strategic Planning + Roadmap

Documentation kept accurate and up-to-date

Preferential hourly rates

Access to relief equipment

24x7 Alerting for Core Systems

Device and User RMM (Remote Monitoring & Maintenance)

Managed Infinite Cloud Backup

Licensing Management and Compliance

SLA (Service Level Agreement)

Reporting Essentials

What’s on offer

Security Essentials

CNX Unlimited – Service Desk, Remote Assistance

Priority Response and Coverage

24x7 After Hours and Holliday Callout

Dedicated Account Manager and Primary and Secondary Engineers

Strategic Planning, Roadmap

Documentation kept accurate and up-to-date

Preferential Hourly Rates

Access to Relief Equipment

24x7 Alerting for Core Systems

Device and User RMM

Managed Infinite Cloud Backup

Licensing Management and Compliance

SLA (Service Level Agreement)

Reporting Essentials

Our transition to CNX was easy and seamless, Paul, Adrian and the team were on deck to make sure everything went smoothly. We have enjoyed great local service and proactive support and advice; our IT issues are non-existent now. CNX have helped us with some major projects at short notice and act as a Business Partner rather than a supplier. We can happily recommend CNX.

Andy Rason, General Manager
Contour

Services that scale with your business

From cyber security to digital transformation and setting up IT systems for businesses of all sizes, our plans and services will scale to all your IT needs.

Learn More

Backup Solutions

Cloud/Server
Services

IT Support